Out of Area Delivery Process
You will receive delivery between 1-5 working days. Due to high demand this is an estimate only and we cannot guarantee any specific delivery times and would advise to expect receipt between 7am and 8pm. We will do what we can to deliver at the earliest convenience.
- Cancellations: If your order is cancelled within 72-hours of the scheduled delivery date, then a cancellation fee to the value of the original shipping charge will apply.
- Returns: For any orders that are returned (unless deemed faulty), the customer is liable for the original shipping fees, plus the equivalent again, for returning the products to us from the courier.
- Failed Deliveries: If a delivery is not achievable through either the fault of the customer or site access issues, the customer is liable for the shipping charge associated with attempting to deliver the products and returning the products back to the Mick George Group – equivalent to that charged in the original order.
Out of Area Deliveries
Deliveries will be made with a tail-lift vehicle to flat, hard-standing, kerbside locations only (Hiab’s or truck mounted forklifts are not utilised) as close as possible to the delivery address provided.
They are unable to manoeuvre over gravel, drag up slopes or position in gardens or on turf / soil.
Bulk Bags will be unloaded using a manual pallet trolley which is lowered to the road by the tail lift on the truck.
Third Party Delivery Guidance
Go Green has worked with the Mick George Group for many years and we have always received a reliable and professional Waste Management service. They help to provide modern, forward-thinking and sustainable Waste Management processes which are vital in our constantly evolving industry. With their numerous first class facilities, we would highly recommend the Mick George Group to anyone requiring a fully compliant Waste Management service.
We find the Mick George Group very easy to deal with, their customer service is always great and their quick turnaround times on exchanges, keeps the site running smoothly. We wouldn’t hesitate to recommend them.
We have worked with the Mick George Group on a number of projects and always been offered excellent service and competitive pricing. Their always on hand to help with any issues and are extremely friendly and easy to deal with. Their online portal is helpful for obtaining tickets and invoices and adds to a simple and streamlined service. Finally, their state-of-the-art facilities mean that all your waste is dealt with in a compliant and ‘eco-friendly’ manner!
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