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General Enquiry

Tel: 0800 587 3329
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General Enquiry

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FAQ’s

Recognising that it’s not always convenient to call us for assistance or information about our different services, we’ve created a dedicated knowledge and resource library which should help with many of the FAQ’s and common queries that we receive.

Frequently asked questions, please select a category

Aggregate FAQ's

Aesthetically, are your Aggregate materials consistent?

As the majority of the Aggregate materials that we supply are ‘natural’ there will always be some discrepancies in colour and physical ‘matter’. The images displayed on our website are representative of the batch at the time of photography.

We supply the highest standard of Aggregates and aim to deliver on a consistent basis.

If you have any queries, please contact our Aggregate sales team on 0800 587 3329.

Are all Aggregate materials available for collection at all sites?

The large majority of our large Aggregate material range is available at most of our collection sites. For more detail on which Aggregates are available where, please click here:

Alternatively,  if you’re unable to find what you’re looking for, call our Aggregate sales team on 0800 587 3329 and they will be able to advise.

Are there any additional charges I should be aware of for Aggregate delivery?

Rarely are extra charges applied for Aggregate supply beyond the agreed rates at the point of order. In some instances, if there are breaches to standard T&C’s you could incur the following:

  • Waiting Time Charges: £60 per hour charged after 15 mins on-site
  • Wasted Journey Charges (Subject to order)
  • Late Cancellation Charges (Subject to order)

Additional charges will be applied at the discretion of the Mick George Group

Are you able to provide an ETA for my Aggregate delivery?

In most instances, unless otherwise notified or for reasons beyond our control, your Aggregate delivery will be completed within the allotted time scheduled when placing the order.

If you want to confirm or amend the Aggregate delivery ETA, please call our Aggregate sales team on 0800 587 3329.

Can I request additional Aggregates or book another delivery with the driver?

No, any additional Aggregate requirements beyond the original order need to be organised through the office. Please do so by calling our Aggregate sales team on 0800 587 3329.

Can I visit one of your quarries?

Many of our quarries accept Aggregate collections, these are detailed here.

Although booking is not essential, we would advise that you call ahead to speed up your visit.

For any other queries, please contact our Aggregate sales team on 0800 587 3329.

Can we pay for the Aggregates when collecting or on delivery?

Yes, it is possible to make payments for your Aggregates at most of our collections facilities. You do however have the opportunity to pay at the point of order, or adding to your credit account (if you have one active).

However, payments cannot be made to delivery drivers on receipt of the Aggregates. All delivered Aggregates need to be paid for up-front.

Can you deliver Aggregates if there are obstacles in the way?

If there are walls, fences or other obstacles blocking the natural delivery path for the Aggregates, we would look to overcome this with the most suitable delivery method.

Please call our Aggregate order line on 0800 587 3329 and they will be happy to assist. In some instances, this might not be possible. Each case would be viewed on its own merit.

Do you screen your topsoil?

Our standard topsoil is screened through a 40mm processor. In addition, we do offer alternative premium topsoils at BS certification.

How long does it take to get a refund on my Aggregate delivery?

Once your Aggregate refund has been processed, it will take approximately 3-5 days to receive your refund (subject to which bank).

What Aggregate delivery methods are available?

We are able to supply aggregates either loose, bagged, collected or in a skip, dependent on volume. Our large range of tippers cover projects from as little as 1-tonne to 29-tonne plus.

What Aggregate materials are available?

We specialise in supplying primary and recycled Building Materials including but not limited too; Ballast, Granite, Type 1 MOT, Limestone, Sand,  Gravel, Topsoil, 6F2 Hardcore and Crushed Concrete.

In addition, we also supply a wide range of decorative materials including Slate, Chippings, Bark, Pebbles and Cobbles.

What are the coverage areas for your Aggregate delivery service?

Dependent on the delivery mechanism selected, loose or bagged, will determine the coverage area.

For loose deliveries, we cover the majority of the East Midlands and Anglia regions. If you are unsure or would like to query a specific delivery area, please contact our Aggregate sales team on 0800 587 3329.

For Bulk Bag delivery,  we are able to cover all of mainland England. Delivery charges or premium pricing may apply.

Click here for more details.

What do we do if we have access issues for the Aggregate delivery?

We run a diverse fleet of tipper which can usually accommodate all types of terrain and access restrictions. If you are unsure, call our Aggregate department on 0800 587 3329 and they’ll be happy to assist.

What grade of Aggregates do you provide?

Our range of primary and recycled Aggregates or classified to the highest standard, achieving ‘Cambs Spec’ rating that complies with the Waste & Resources Action Programme (WRAP) and REACH.

What is the availability for Aggregate Delivery?

Dependent on the delivery method chosen, will dictate the speed at which we’re able to deliver your Aggregates. We would aim to deliver at the earliest opportunity unless otherwise requested.

Standard delivery timescales:

  • Bulk Bags : 1-5 Days (Dependent on demand)
  • Loose Tipper : 1-5 Days (Dependent on demand)
  • In Skip : 1-5 Days (Dependent on demand)

What size are your Aggregate delivery vehicles?

Dependent on the delivery method chose, the vehicle dimensions are likely to change – see below for more details (estimate only, will vary dependent on make and model of the vehicle).

  • 6 x 4 Grab Lorry – SCANIA : Length 8.2m / Width 2.5m / Height With Arm 3.8m / Max Gross Weight 26.000 Tonnes / Pay Load Weight 14.000 Tonnes
  • 8 x 4 Grab Lorry – HINO : Length 9.8m / Width 2.9m / Height With Arm 3.8m / Max Gross Weight 32.000 Tonnes / Pay Load Weight 16.000 Tonnes
  • 7.4T 4 x 2 Tipper – DAF 45-175 : Length 6.0m / Width With Mirrors 2.8m / Width Rear Of Lorry 2.3m / Height 2.6m / Max Gross Weight 7.400 Tonnes / Pay Load Weight 4.260 Tonnes
  • 17T 4 x 2 Tipper – DAF 55-220  : Length 6.6m / Width With Mirrors 2.8m / Width Rear Of Lorry 2.4m / Height 3.1m / Max Gross Weight 17.000 Tonnes / Pay Load Weight / 6.780 Tonnes

What volume of Aggregates does each delivery method supply?

Volume will be the predominant variable in deciding which delivery method is most suitable and cost efficient for you.

– Bulk Bag: 850kg – 1000kg (per bag)

– 4 wheel: 1-10 tonne

– 8 wheel: 15 – 29 tonne

– Artic: 30 tonne plus

Where and when can we collect Aggregates from your facilities?

We have a number of Aggregate collection facilities throughout the Anglia and East Midlands regions, all of which can be viewed here.

Sites generally open and close as follows; Mon – Fri: 7.30am – 16.00pm (Saturday on request) but site specific details can be found here.

Where do your Aggregates come from?

The large majority of our Aggregate materials are produced from our wholly-owned network of quarries throughout East Anglia and Midlands region.

Some of our decorative ranges are sourced externally from quality, reputable suppliers.

Who do we supply Aggregates too?

We supply Aggregates to all commercial, trade and domestic clients, regardless of volume or material.

Asbestos FAQ's

Are Mick George Environmental Approved?

Mick George Environmental is fully accredited by the Health and Safety Executive (HSE) and accredited members of ARCA – the Asbestos Removal Contractors Association.

Do Mick George Environmental provide Asbestos Removal?

Yes, Mick George Environmental are specialists in asbestos removal, abatement, clean-up and encapsulation.

Do we Decontaminate after Asbestos Removal?

Yes, to complete the Asbestos Removal process, our decontamination procedures will remove all remaining debris, residues and traces of the asbestos removal works from surfaces and the surrounding locality.

Do we provide Asbestos Skips / Containers?

We have a range of enclosed skips with lockable lids available from 14yd enclosed to 40 yd3 RORO’s, enabling you to collate and store asbestos safely on site without any risk.

Is Asbestos dangerous?

When broken, asbestos releases fine fibres into the atmosphere that can be inhaled and cause the disfunction of vital body organs, contributing towards diseases such as Lung Cancer, Asbestosis and Mesothelioma.

Is Asbestos still present today?

Restrictions on the use of Asbestos Containing Materials (ACM’s) were not introduced until the late 20th century, which means these hazardous materials are still hugely prevalent today in commercial premises built beforehand, and within an estimated 11 million UK homes.

What Asbestos Disposal techniques do we apply?

Our asbestos disposal services incorporate double bagging and wrapping bonded Asbestos and providing enclosed storage containers for bonded and fibrous asbestos. Our services are perfectly suited to dispose of asbestos products, such as asbestos floor tiles, asbestos roof tiles, and asbestos insulation board (AIB), among many other associated materials.

What Asbestos Management services do we provide?

From site inspection and surveys to removal and disposal, Mick George Environmental is fully licenced by the Health and Safety Executive (HSE) to test, manage and complete works for non-licensed, notifiable non-licensed and licensed asbestos and asbestos contaminated materials.

Our Asbestos Management service incorporates asbestos surveys, analysis, and removal, as well as more complex encapsulation, repair and cleansing requirements

What is the process for Asbestos Removal?

Any area where Asbestos is present will be sealed off using polythene and timber to create an airtight enclosure, which will contain asbestos airborne fibres. In addition, controlled wetting techniques such as spraying and injection, and, or air monitoring practices may be employed to ensure control levels are never exceeded and that the area concerned is safe for reoccupation.

What Sectors do we complete Asbestos Removal in?

We have extensive asbestos removal experience in a range of Sectors, including demolition, government agencies, health authorities, industrial, commercial and residential properties, manufacturing, retail and education, as well as contaminated land remediation.

What types of Asbestos Survey are available?

In general, there are three types of Asbestos Survey commonly carried out:

– Management Survey: Its purpose is to locate, as far as reasonably practicable, the presence and extent of any suspect ACMs in the building which could be damaged or disturbed during normal occupancy, including foreseeable maintenance and installation, and to assess their condition.

– Refurbishment and Demolition Survey: Needed before any refurbishment or demolition work is carried out and is used to locate and describe, as far as reasonably practicable, all ACMs in the area where the refurbishment work will take place or in the whole building if demolition is planned.

– Pre-Purchase Survey:  To provide homebuyers with peace of mind that the property is safe and free of asbestos related risks. This report is increasingly required to satisfy the terms of lenders for new and re-mortgages, as well as speeding up the process for property selling.

Who’s responsibility is it to manage Asbestos?

If you are a landlord, tenant or managing agent of a commercial property built before 2000, by law you must have an asbestos register in place at all times.

If your commercial property has previously been shown to contain asbestos you must have an Asbestos Management Plan and risk register which should be updated annually.

If you plan to undertake any refurbishment or demolition work, you must have a Refurbishment and Demolition Survey.

If you are a homeowner, you do not have a legal duty to manage asbestos under the Control of Asbestos Regulations 2012, but you are required to protect anyone carrying out work at your property. You may also need a Refurbishment & Demolition if planning any refurbishment work.

Bulk Bag FAQ's

Am I able to return a Bulk Bag?

Yes, as long as the materials are unchanged from the condition originally delivered. Collection charges will apply, normally charged at £15 per bag (subject to location).

Are Bulk Bag collections available?

Yes, this can be arranged but we would advise that it is booked ahead by calling our Aggregate sales team on 0800 587 3329.

This service will be limited to our Mepal site only – view site locations for more details.

A suitable vehicle will be required.

Are the materials in your Bulk Bags consistent?

As the majority of the Aggregate materials that we supply are ‘natural’ there will always be some discrepancies in colour and size when ordered at different stages (albeit, the particle size will always be within the dimensions stated on the product description). The images displayed on our website are representative of the batch at the time of photography.

We supply the highest standard of Aggregates and aim to deliver on a consistent basis.

If you have any queries, please contact our Aggregate sales team on 0800 587 3329.

Are Trade discounts available on Bulk Bags?

Yes, credit account holders get a reduced rate which starts at £32.99 per bulk bag and free delivery (subject to location)

Are you able to provide an ETA for my Aggregate delivery?

In most instances, unless otherwise notified or for reasons beyond our control, your Bulk Bag delivery will be completed within the allotted time scheduled when placing the order – usually 1 – 5 days (dependent on demand)

If you want to confirm or amend the Aggregate delivery ETA, please call our Aggregate sales team on 0800 587 3329.

Can I request additional Bulk Bags or book another delivery with the driver?

No, any additional Bulk Bags requirements beyond the original order need to be organised through the office. Please do so by calling our Aggregate sales team on 0800 587 3329.

Can I specify a time or date for my delivery?

At the point of ordering over the phone you can request a specific date and time and we’ll do what we can to accommodate.

Please note that although we will try to meet all delivery date / time requests, this will not always be possible.

In which case, Bulk Bags will usually be delivered within our standard 1-5 days (dependent on demand).

Can we pay for the Bulk Bag when on delivery?

No, payments cannot be made to delivery drivers on receipt of the Bulk Bags. All delivered Aggregates need to be paid for up-front.

Can you deliver Bulk Bags if there are obstacles in the way?

Deliveries will be made on a Hi-ab vehicle which requires 2.6m minimum for access. The arm on this vehicle can reach between 6-8m, varying on access and obstacles. We’re unable to drive over raised kerbs; man-hole covers or grass. Bags must also be placed on private property. If we can’t carry out the delivery as intended due to site restrictions, wasted journey charges may apply.

We advise that you inform of us any walls, fences or other obstacles at the point of ordering to confirm that we’re able to deliver as intended.

Generally, we can lift over a obstacles up to 6ft in height. Subject to the driver’s discretion.

Do I have to be present for the delivery of my Bulk Bag?

No, we will happily deliver your bulk bag to the most convenient position deemed appropriate at the address stated for delivery without anyone being present.

If there is a specific location that you would like us to leave the Bulk Bag, please state at the point of ordering.

How long does it take to get a refund on my Bulk Bag delivery?

Once your Bulk Bag refund has been processed, it will take approximately 3-5 days to receive your refund (subject to which bank).

What Aggregate materials are available in your Bulk Bags?

We specialise in supplying primary and recycled Building Materials including but not limited too; Ballast, Granite, Type 1 MOT, Limestone, Sand,  Gravel, Topsoil, 6F2 Hardcore and Crushed Concrete.

In addition, we also supply a wide range of decorative materials including Slate, Chippings, Bark, Pebbles and Cobbles.

What are the coverage areas for your Bulk Bag delivery service?

For Bulk Bag delivery,  we are able to cover all of mainland England.  Rationalised delivery charges apply.

Click here for more details.

What delivery charges apply to Bulk Bags delivery?

Regionalised delivery charges apply to our Bulk Bag delivery service.

As standard; Zone 1 – 3 are as follows –

  • 1 Bag = £15 delivery
  • 2 Bags = £10 delivery
  • 3+ Bags = Free

Other zones are charged at £30 per bag – see map for more details.

Trade  account customers receive free delivery in Zone 1 – 3

 

What do we do if we have access issues for the Bulk Bag delivery?

We run a diverse fleet of tipper which can usually accommodate all types of terrain and access restrictions. If you are unsure, call our Aggregate department on 0800 587 3329 and they’ll be happy to assist.

What do we do with the Bulk Bag once we have unloaded the materials?

You have a few options:

  • Safely dispose
  • Fill with waste and request a collection (£50 per collection charges apply to cover waste management transportation fees)
  • Keep for future use

What is the availability for Bulk Bag Delivery?

We would aim to deliver at the earliest opportunity unless otherwise requested.

Standard delivery timescales:

  • Bulk Bags : 1-5 Working Days (Dependent on demand)

What size are your Bulk Bag delivery vehicles and what access requirements are needed?

Dependent on the delivery method chose, the vehicle dimensions are likely to change – see below for more details (estimate only, will vary dependent on make and model of the vehicle).

The vehicle is a Mercedes Axor Type 950-60 with rear mounted crane. It is a drop side lorry with 3 axle rigid body. It weighs 26 Tonnes and can carry up to 14 bags. The vehicle is 15m in length.

The arm on this vehicle can reach between 6-8m, varying on access and obstacles. We’re unable to drive over raised kerbs; man-hole covers or grass. Bags must also be placed on private property. If we can’t carry out the delivery as intended due to site restrictions, wasted journey charges may apply.

Min 3.1mtr wide access.

What volume of Aggregates are in each Bulk Bag?

There are 850kg of materials included in each bulk bag.

What’s the dimensions of your Bulk Bags?

Approximately 0.61m3 coverage – 90cm x 90cm x 90cm per bag dimensions

What’s the reach of the arm on your Hi-Ab?

Our Hi-Ab vehicles can drop bulk bags approximately 6-8m distances from the vehicle, dependent on obstructions.

Where are your Bulk Bag materials sourced from and at what standard?

The large majority of our Aggregate materials are produced from our wholly-owned network of quarries throughout East Anglia and Midlands region.

Some of our decorative ranges are sourced externally from quality, reputable suppliers.

Our range of primary and recycled Aggregates or classified to the highest standard, achieving ‘Cambs Spec’ rating that complies with the Waste & Resources Action Programme (WRAP) and REACH.

Where do I direct complaints regarding your Bulk Bag service?

Please issue any complaints regarding our Bulk Bag service here.

Who do we supply Bulk Bags too?

We supply Bulk Bags to all commercial, trade and domestic clients, regardless of volume or material.

Concrete FAQ's

Can we cancel our Concrete should the weather change for the worse overnight?

As inconsistent and unreliable as the weather can be in the UK, it is the responsibility of the customer to check for adverse weather conditions when ordering and give plenty of notice when cancelling to avoid late cancellation charges.

Can you pay for Concrete on collection or delivery?

Payment can be made at our Batching Plants on collection of your materials but no payments can be made to drivers on receipt of deliveries.

All delivered orders need to be paid up front at the point of ordering.

Do I need to reinforce the Ready-Mixed Concrete?

Reinforced concrete is a specialist concrete that should only be used for specific projects, we would advise that you speak to our technical team on 0800 587 3329.

Do Trade customers receive discounted Concrete?

Yes, if you Trade customers open a credit account then they will receive discounted concrete as well as many other benefits.

Do you offer a pump service for your concrete?

Yes, we’re able to supply a pumping service (at additional cost) should it be required for your project.

Equally, if  this is already taken care of, we can supply on a materials only basis.

Do you supply Screed?

Yes, we are official suppliers of Cemfloor liquid screed and all associated products.

Does Mick George Concrete have any endorsements?

Mick George Concrete is designed to meet all appropriate building regulation requirements and is compliant with NHBC and Local Authority Standards. Mick George Concrete has also attained the highly recognised British Kitemark Standard for both Ready-Mixed Concrete from the batching plant and volumetric mixed concrete.

How long can the concrete lorry be on site for?

We don’t charge for the first 30 minutes that the lorry is on site. If the delivery exceeds 30 minutes, a charge will be applied. Please ask us about this when you place your order to find the best solution for you.

How long do I have before the concrete will set?

As a standard concrete has an initial set time of two hours from time of batching, although this varies from mix to mix. There are certain factors that may reduce or prolong the initial set time:

• Hot weather will reduce the initial set time and cold weather will prolong it.
• If you require more time to lay the concrete we can add retarders to the mix to assist with this.

How long should I wait before freshly laid concrete accepts traffic?

We would highly recommend that the newly concreted area should not be used by vehicles for a period of seven days. If heavy vehicles are placed on or driven over the area too soon, cracking and surface damage may appear – the same applies to foot traffic.

However, please not that it is mix specific as some designated mixes can accept traffic much quicker.

How long will the concrete last?

Our concrete is produced to the highest standard. Mick George Concrete will stand you in good stead for years to come providing it is laid and finished correctly. It is important to ensure that you use the correct mix for the job and use the correct amount. Our trained team can advise and assist you with all questions regarding the strength of concrete and which mix is most suitable for your needs.

How much Concrete will I need?

Please use our Concrete calculator to understand how much Concrete is required for your project – View here.

In general, multiplying the height x width x depth will give you approximate volume that is suitable.

How much does concrete weigh if I want to collect?

If you wish to collect concrete from our batching plant you need to make sure your vehicle is able to take the weight of the quantity you aim to purchase. As a general rule concrete weighs 2.2 tonnes per cubic metre.

Is Mick George Concrete suitable for foundations?

Mick George Concrete has been formulated to be used for foundations. It is easy to apply and has the essential workability required.

For more details on which mix type to order, please can 0800 587 3329 and our Concrete sales team will be happy to advise.

What are the Concrete mixers dimensions?

Barrel Mixer

6 cubic metres
o Overall width – excluding mirrors 2.54m
o Overall width – including mirrors 3.1m
o Overall length 8.24m
o 1st chute pivot to end of 2nd chute 1.83m
o 1st chute pivot to end of 3rd chute 2.44m

8 cubic metres
o Overall width – excluding mirrors 2.54m
o Overall width – including mirrors 3.1m
o Overall length 9.76m
o 1st chute pivot to end of 2nd chute 1.98m
o 1st chute pivot to end of 3rd chute 2.69m

Volumetric Mixer
• Overall width – excluding mirrors 2.54m
• Overall width – including mirrors 3.1m
• Overall length 9.5m
• Start of mixing Auger to end of 3rd chute 5.5m ((Max)
• Height 4.1m (13’6”)

What are the discharge methods for my Concrete after delivery?

Unloading options include:

  • Wheelbarrow
  • Dumper
  • Skip loader
  • Machine
  • Straight pour tip into area
  • Pump (please contact our Concrete sales team if required – 0800 587 3329)

Surcharges apply dependent on distribution method, due to extended waiting times.

What is a slump?

A slump is the consistency of the concrete:

  • dry falls within the S1 category (10-40)
  • medium falls within the S2 category (50-100)
  • S3 is the next category (110-150)
  • and lastly S4 (150-200)

What is the availability for Concrete?

We will aim to deliver your Concrete at the earliest convenience or as requested. Typically, we’re able to deliver on a next-day basis and thereafter (including Saturdays).

Our collection service is available from selected plants on a same-day basis (and thereafter).

What is the minimum load size you can deliver?

We have both barrel mixers and volumetric mixers which means the minimum load size can be as little as one metre cubed, however, we try as often as possible to deliver small loads (between one and four metres) using the volumetric concrete vehicle to prevent any ‘un-carried’ costs being charged.

What volume of Concrete can be delivered per vehicle?

We have a range of barrel mixers to efficiently cater for all concrete requirements, ranging from:

  • 8m3
  • 6m3
  • 4m3 mini mix trucks
  • and volumetrics

Where are your Concrete Batching Plants situated?

We have eight Concrete batching plants located in the following areas, for more details please visit our site locations page.

  • Ellington, Huntingdon
  • Dogsthorpe, Peterborough
  • Mountsorrel, Leicester
  • Burton Latimer, Kettering
  • Milton Keynes
  • Bury St. Edmunds
  • Cowley Road, Cambridge
  • Great Billing, Northampton

Which Batching Plants can you collect Concrete from?

With the exception of our Ellington plant, all of our other batching plants offer collections. For more information and address details, please see our site listings page.

  • Dogsthorpe, Peterborough
  • Mountsorrel, Leicester
  • Burton Latimer, Kettering
  • Milton Keynes
  • Bury St. Edmunds
  • Cowley Road, Cambridge
  • Great Billing, Northampton

Who do you deliver Concrete too?

Our Concrete service is available to domestic, trade and commercial customers

Why should I use a specialist concrete mix rather than a standard one?

There are many ‘specialist’ mixes available throughout the industry. Many of these are a company’s own brand of proprietary mixes and at Mick George Concrete we have our own range which we are able to offer. If a design engineer has specified mixes that may sound unusual, our trained sales advisors should be able to help you with the mix design required or a suitable alternative.

Each individual project and its unique requirements will dictate which concrete mix is best suited. The mix spec can change depending on various factors, some of which are; existing ground conditions, working temperatures, traffic types and much more. If you are at all unsure of the mix you require, our concrete team are always on hand to advise.

Will the concrete mix be resistant to elements in the ground?

At Mick George Concrete we can modify the mix to cope with more aggressive ground conditions if required. Please talk to our technical team on 0800 587 3329 and they will be happy to advise.

Will the driver discharge the load into wheelbarrows?

Yes, wheelbarrow discharge is acceptable, just be sure to have plenty of barrows at the ready to avoid any waiting time charges. As a rule of thumb, we generally find that there are 26 builder’s barrow loads to 1m3 of concrete.

Skip Hire FAQ's

Are there any additional Skip Hire charges that I should be aware of?

It is rare that additional charges are applied over and above the agreed standard rates unless there has been a breach of conditions. In which case the following may apply –

  • Permit Charges (non-refundable)
  • Waste journey charges + waiting time charges (Assessed on a case specific basis)
  • Additional tonnage
  • Incorrect waste types
  • Slow moving skips

Can I have Aggregates delivered in my Skip?

Yes, we are able to deliver a select range of aggregates in skips (subject to location). The skip size ordered will dictate the volume of aggregates available for delivery using this method.

Please visit our Aggregates in a Skip page for more information.

Can I put electrical items such as TV, Fridge or Freezer into the skip?

The following hazardous items are not permitted in a general skip; asbestos, oily waste, fridges and freezers, pressurized gas bottles, TVs or computer monitors, fluorescent tubes, tyres or liquids. The list is not exhaustive and if you are unsure please contact the office on 0800 587 3329.

For more information on what can or can’t be added to different skip types, please visit our Skip materials page.

Can paint tins go into the skip?

The following hazardous items are not permitted in a general skip; paint tins, asbestos, oily waste, fridges and freezers, pressurised gas bottles, TVs or computer monitors, fluorescent tubes, tyres or liquids. The list is not exhaustive and if you are unsure please contact the office on 0800 587 3329 and they will be happy to advise.

For more information, please visit skip materials page.

Can you drop the Skip on the roadside?

The customer must ensure that the skip is sited on private property that has the permission of the landowner. Skips will not be placed on public property without a valid permit from the relevant council.

Do I need a permit to have a skip?

Permits are required by most local councils for skips that need to be placed on public land, including footpaths and the highway. Permits can be arranged for a maximum of 28 days. In most cases we will be able to arrange a permit for you. A few councils require that the hirer must apply for the permit; we will advise you during the booking process if you are required to arrange the permit.

Do I need to be home to sign for my skip?

No, you do not need to be home for us to deliver your skip, simply leave location instructions when placing your order and we place as requested (if possible).

Do you deliver Skip Hire to my area?

Our core Skip Hire delivery areas include Peterborough, Cambridgeshire, Northamptonshire and Leicestershire, as well as some areas of the surrounding counties.

For an exact postcode breakdown, please see our Skip Hire delivery areas page.

Do you offer a wait and load service?

Yes, we offer a wait and load service. It costs the same as hiring a skip, and the first 15 minutes waiting time are included in the cost. Any waiting after this will be charged at £60 per hour, in 15 minute block intervals. If the vehicle will be waiting on public land, a permit will still be required.

Do you offer enclosed Skips or Skips with doors?

Yes, both enclosed skips and skips with doors are available on certain size skips only, however they are limited in quantity so we would advise booking at the earliest opportunity.

How do I know which skip type I need for my job?

We offer a range of skips for different waste materials. We would advise that you look at our Skip materials page to assess which best fits your waste requirements.

How much space do I need for Skip Hire delivery?

Usually your skip will be delivered by LGV, although we have smaller trucks for tricky locations.

Your drive needs to be 2.9 metres (9ft 6inches) wide for a normal truck with a 6 cubic yard skip (standard size).

When ordered we will enquire about the location of the skip. Please advise of any access difficulties at the time. Please make sure that there is sufficient access to allow your skip in and out safely. If you are unsure, please contact us and we can provide you with the approximate dimensions required.

See our Skip guidelines for more details.

What access requirements are needed for Skip Hire?

Mick George Vehicles will not access any sites over a raised kerb and our drivers will not deliver skips where we are required to lift over walls, fences, hedges or any other obstacles, no matter how high. A written disclaimer will be required, should you (the customer) require our skips to be lifted over any obstacle that are likely to become damaged.

We need a minimum of 9.5ft in width and 22ft in height access and must be able to reverse on to the property. If your skip is being left on the road, we need a minimum of 3 car lengths.

What if I’m not finished with my skip by pick-up day?

If you have not finished with the skip on the agreed pick-up day, you should call us as early as possible. We have thousands of skips available so usually we can be flexible. However if your skip requires a new permit to be arranged, the skip may have to be removed while this is organised.

What is the duration of Skip Hire?

Unless previously agreed Skip Hire is for 7-days only. We reserve the right to apply a rental charge on slow moving skips after 28 days. Rental charge will be charged at £4 + VAT per day.

What is the ETA on Skip Hire booking?

Unfortunately we do not offer exact ETA’s for our Skip Hire booking, nor AM or PM timeslots. Where possible, we will deliver at the earliest convenience or as requested at the point of ordering.

All  bookings will be delivered between the allotted times specified at the point of ordering / confirmation received, unless we call to advise otherwise.

What Materials Can Be Put In My Skip

What size skip do I need to order?

We offer a range of skip sizes from 2 cubic yards to 40 cubic yards. Have a look at our handy skip size guide to help you work out what size skip is the best for your needs.

What size skip do I need to order?

We offer a range of skip sizes from 2 cubic yards to 40 cubic yards. Have a look at our handy skip size guide to help you work out what size skip is the best for your needs.

We only accept Skips for collection that are level loaded, so please ensure you select a skip size that is sufficient for the waste you’re disposing of.

What to do if I need another Skip?

We do offer skip exchanges (subject to availability). If you need another skip once you’ve finished with your existing one, please call our Skip Hire sales team on 0800 587 3329 and they will happily assist.

What to do if i’m finished with my Skip before the intended collection date?

If you are finished with your skip before the intended skip collection date, please email us and we will arrange collection at the earliest convenience.

When will I receive my Skip Hire refund?

Once your refund has been processed, it will take up to 5 days to be received (dependent on your bank).

Where can my skip be placed?

We will place your skip in the most convenient location which might be your driveway or the road. If we need to place the skip on the road you will need a permit, correct signage and lights. Please contact us if you cannot place on private land (remember the grass verge outside your house may not be owned by you!) and we will organise a permit for you. Alternatively, we may be able to organise a wait and load facility.

So there are no issues at the time of delivery we would ask you to note:-

• Skips will not be placed on grassed areas where the vehicle has to drive across or place legs onto grass.
• Vehicles can only access any site over a drop kerb (not a raised kerb).
• Vehicles are not permitted to place legs onto council land and footpaths other than public highways.
• Placing skips on block paving, slabbed driveways, soft and un-level ground is not advisable and so is only done so at your own risk.

We cannot be held responsible for damage to customers’ property or premises if the ground or site is not suitable for a HGV. Similarly, we cannot accept any liability for damage caused to manholes not capable of carrying the weight of a HGV.

For more information, please see our skip guidelines.

Where do I direct Skip Hire complaints?

If you have a complaint regarding our Skip Hire service, please issue this too complaints@mickgeorge.co.uk and it will be addressed accordingly.

Which Skip type do we select for mattresses?

Mattresses can be added to General waste skips but please ensure you select skip size sufficient for the size of the mattress as the Skip needs to be level loaded.

Will my drive be damaged by the skip?

Block paved and soft tarmac drives can be damaged when placing skips on them. Heavy skips, which require stabilising equipment, may also potentially cause damage. While we will take every care to prevent damage, please be aware that once we leave the highway you agree to indemnify us for any damage that occurs whilst on your property.

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