Project Facts

Service: Telecoms
Project: Hosted Phone Solution - 3 Users
Location: Flitwick
Client: The Joseph Experience
Value:£7,000 - 5 years
joseph experience mick george telecoms


Fantastic Hairdressing by Fantastic Hairdressers.

At the Josephs Experience it is all about the customer experience. In luxurious surroundings customers can feel relaxed and enjoy the great atmosphere that is present within the salon. The reputation that has been built is second to none and the business continues to thrive and grow. 

The Brief

  • Replace aging phone system and switch to new hosted technology
  • Provide clients with a more professional experience when they call the salon
  • Installed aesthetically pleaseing cabling  
  • Install a phone solution that can be managed internally - Auto Attendants, Hunt Groups, Music on hold, out of hours messages, holiday planning etc.



Our new Telecoms solution is far superior to our previous telephone system, allowing multiple calls in and out simultaneously. With the headsets we can now call hands free, extremely useful when retrieving files and making the necessary notes. We have taken advantage of the in-house training offered, this was very helpful in allowing us to access the full benefits of the system. We are all very satisfied with the new system, it fully meets our requirements and allows DRBS East to continue to provide the excellent service our clients have come to expect.
David Russo, Managing Director, DRBS East

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