Project Facts

Service: Telecoms
Project: Hosted Phone Solution - 5 Users
Location: Kingsthorpe, Northamptonshire
Client: Gardners Bakery
Value:£8,800 - 5 years
gardners bakery


Gardners is a family-run bakery with over 100 years’ experience, creating custom cakes for every occasion. Whether you're looking for simple loaf of bread or a celebration cake to make an occasion just that little more special, look no further than Gardners.

They bake cakes for all occasions, from a simple celebration cake to fabulous novelties, cute christenings and elegant Weddings, they have cakes for all occasions and budgets.

Reasons for switching:

Gardner’s had a very old PBX on premise phone system working on ISDN lines.  The business was aware that technology had advanced, so they seeked an upgraded the phone system.  The Mick George hosted solution provides the perfect solution.  ISDN lines are no longer required, and the PBX can be made redundant.

Gardner’s are now fully up to date with modern technology.

Gardner’s required some cabling work to provide the right infrastructure for the new technology to work on.  Cat6 cabling points were installed to enable the technology to work smoothly. 



Our new Telecoms solution is far superior to our previous telephone system, allowing multiple calls in and out simultaneously. With the headsets we can now call hands free, extremely useful when retrieving files and making the necessary notes. We have taken advantage of the in-house training offered, this was very helpful in allowing us to access the full benefits of the system. We are all very satisfied with the new system, it fully meets our requirements and allows DRBS East to continue to provide the excellent service our clients have come to expect.
David Russo, Managing Director, DRBS East

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