Project Facts

Service: Telecoms
Project: Hosted Phone Solution - 6 Users
Location: Northampton
Client: Futureprint
Value:£10,000 - 5 years

About

Futureprint is a second generation family run printers established and based in the town of Northampton for over 40 years. 

They offer a reliable, personalised service coupled with an exceptional creative team and expert advice on everything from how to create a stunning flyer or direct mail to entire marketing campaigns across a range of media.

The Brief

  • Replace an aging phone system and switch to new hosted technology
  • Cat 6 cabling
  • Provide clients with a more professional experience when they call the business
  • One service provider for lines, broadband and the phone solution
  • Unified Communications  
  • Web-based portal to enable internal control - Auto Attendants, Hunt Groups, Music on hold, out of hours messages, holiday planning etc etc.

Location

Testimonials

Our new Telecoms solution is far superior to our previous telephone system, allowing multiple calls in and out simultaneously. With the headsets we can now call hands free, extremely useful when retrieving files and making the necessary notes. We have taken advantage of the in-house training offered, this was very helpful in allowing us to access the full benefits of the system. We are all very satisfied with the new system, it fully meets our requirements and allows DRBS East to continue to provide the excellent service our clients have come to expect.
David Russo, Managing Director, DRBS East

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