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Project Facts

Service: Telecommunications
Project: Hosted Phone Solution - 8 Users
Location: Sawtry
Client: Codem Composites Ltd
Value: £27,000
Period: 5 Years
Codem

About:

Codem Composites is a technology business firmly embedded in the rapidly expanding market of carbon fibre component manufacture. Their industry is constantly evolving, new products and processes are developed every day, the challenge they strive to meet is to ensure that they keep pace with all new technologies in order to best support our customers needs.

Being at the leading edge of their industry, together with a diverse spread across different market sectors, has given them the advantage of a broader understanding of composites as an engineering medium. The cross pollenation of technologies from motorsport or aerospace to commercial applications such as architecture is key to expanding our their knowledge, and that of those who continue to challenge convention

The Brief:

Codem had issues with their previous provider (BT) and wished to change supplier. For Codem to move away from BT, Mick George Telecoms bought out the remaining £6k of contract period, while still offering significant savings. 

Codem were moving offices and wanted to use the new technology at their existing office before moving it to the new premises. This was a great way of taking care of things. The solution was installed at the current premise and all training was completed. When moving to a new office there is a lot of work involved. The phone system is now not an issue. They are fully trained and simply need to unplug and take with them. 

Mick George Telecoms have ordered a Leased Line for the new building. This will give Codem an exceptional service. A leased line is a dedicated, non-contended service. The internet and phone solution will have the perfect infrastructure providing excellent reliability.

Codem have now moved away from the ageing phone system they had. They are now up to speed with a state of the art hosted technology system. They know the automated business continuity and the reliability of the solution will put them in good stead to grow the business moving forwards.

Testimonials

Our new Telecoms solution is far superior to our previous telephone system, allowing multiple calls in and out simultaneously. With the headsets we can now call hands free, extremely useful when retrieving files and making the necessary notes. We have taken advantage of the in-house training offered, this was very helpful in allowing us to access the full benefits of the system. We are all very satisfied with the new system, it fully meets our requirements and allows DRBS East to continue to provide the excellent service our clients have come to expect.
David Russo, Managing Director, DRBS East

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