Project Facts

Service: Telecommunications
Project: Hosted Phone Solution - 12 Users
Location: Suffolk
Client: Clerkins Civil Engineering
Value: £18,000
Period: 5 Years
clerking civils

The Brief

• Aware of the ISDN discontinuation and wanted to make the transition to hosted voice.

• All calls to 01, 02, 03 and all UK mobiles are inclusive within our FREE offering. Set bill each and every month to ease financial forecasts.

• Flexibility – hosted technology reduces manual input due to the web-based portal.


With over 50 years of industry experience, Clerkin Civils are an independent company of civil engineers providing a range of civil engineering, drainage and groundwork services in Suffolk and throughout East Anglia. Founded in 1963, they are committed to always providing a professional service and first class workmanship.



Our new Telecoms solution is far superior to our previous telephone system, allowing multiple calls in and out simultaneously. With the headsets we can now call hands free, extremely useful when retrieving files and making the necessary notes. We have taken advantage of the in-house training offered, this was very helpful in allowing us to access the full benefits of the system. We are all very satisfied with the new system, it fully meets our requirements and allows DRBS East to continue to provide the excellent service our clients have come to expect.
David Russo, Managing Director, DRBS East

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